General Provisions

1. The photo studio location:120 Office, Al Ferdous 4 Building, Al Wasl Road Dubai, UAE.
2. The usual working hours of the photo studio are daily from 10 am to 10 pm. Upon request, the studio accepts clients around the clock. For more details, contact us, 0585299009.
3. The photo studio is not responsible and does not extend booking hours because of clients being late due to circumstances made by third parties.
4. For security reasons, in the studio is installed video surveillance.
5. Furniture and interior items and their positions in halls as well, may differ from the photos presented on the website. In case strict compliance is necessary, please kindly notify the studio administrator about this.
6. The administrator will only provide the needed lights for the professional photographer or videographer, but we are not responsible for set up the lights. 
7. The administrator ensures the client's access to the studio hall only after signing the act of transferring the halls, equipment, and props, as well as after full payment of the rental time. Please arrange your time with this requirement in mind. For signing, you need the EID or passport details of the person responsible for shooting.
8. Please, note that the management of the photo studio cannot guarantee the possibility of recording a clear sound.
9. The management of the photo studio is not responsible for forgotten and lost items.
10. Once the shoot is completed, all halls must be clean and in the same condition as they were before the arrival of the client.

Booking

1. The studio is booked by phone +971 585299009, from Monday to Sunday, the working hours: from 10 am to 10 pm.
2. When booking a studio for photo or video shoot, for each client is necessary to make prepayment for booking confirmation. Until prepayment is received on the company's account, any other client can book same time and hall, and after the payment is completed, the time is booked for the client instantly, which immediately makes it impossible to rent this time for other studio visitors.
3. In case of booking by phone or e-mail, the studio administrator enters the desired time in studio schedule under the “pre-booking” status. "Pre-booking" expires if there is no prepayment before the end of the studio working day on the day the booking was requested.

Rental cost

1. All photo studio Halls have same cost.
2. The cost of renting Halls is mentioned on the Website - Price list.
3. There are 1 makeup room on the studio with two Makeup tables – one table for each hall, the client can arrive not earlier than 1 hour before the booked time and start preparing, in case the client needs more than 1 hour, the rental price is 100 AED/ hour.
4. In case of early completion of the shooting, the booked timing is still must be paid in full.
5. When the client rents the studio for photo shoot, the studio provides one flash (Godox AD600 and one continuous light ) are free of charge. Additional equipment for shooting (photo/ video) is charged according to the price list of the studio.

Additional services

1. The use of the cyclorama is included in the rental price, but dirtiness is fined at a rate of 1,000 to 2,000 AED, depending on the extent of dirtiness. If you need a freshly painted cyclorama, the cost of painting will be 500 AED.
2. Dirtiness of cyclorama with marks of shoes, sparkles, oil, paints and other loose and flowing materials is paid at a double rate.
3. To avoid any conflict situations and misunderstandings, the client has the right to take a photo of the cyclorama before starting the shooting and use this photo after booking in order to prove his non-involvement in dirtiness. Otherwise, the administrator's check on the condition of the cyclorama after booking is considered uncontested.
4. The cost of setting up the stand and paper backgrounds is free.
5. Paper backgrounds are consumables and are paid separately from the cost of renting the hall at the rate of 50 AED for each meter of damaged background (torn, bruise, stains, marks, etc.)
6. Using of steamer is free of charge.

Parking

1. There is a free parking area on the backside. And RTA parking area in the frontside.
2. If the client gets lost or cannot find the studio, it is necessary to call the studio or request in advance the exact map to the studio directly.

Renting of studio Halls

1. The minimal rental package for any studio hall is 1 hour.
2. Renting for 1 hour is possible with full payment at the time of booking (means full prepayment).
3. Changing of photo backgrounds, nozzles, moving furniture, suspended structures at the client’s request is carried out by the administrator. Otherwise, the liability for the damaged props transfers to the client.
4. Using of paints, sparkles, fluff, confetti, and water while shooting is allowed only with permission of the studio’s management. Otherwise, the liability for the damaged props transfers to the client.
5. Shooting with domestic and wild animals by prior management’s approval only. The client is liable for damaged props and equipment. Smoking is prohibited in the studio. Fine of 300 AED.           
6. Alcoholic beverages are not allowed in the studio. Violation of the prohibition is a fine of 1000 AED.
7. The presence of more than eight people in the studio must be agreed with the management, as this is accompanied by a change in the rental price. Otherwise, the management has the right to cancel the booking.
8. In case of violation of the rules of conduct, disturbing the peace and public order, the management has the right to limit the time of your stay in the studio immediately without refunding payment for the unused rental time.
9. The management is not responsible for the quality of the recording, if any noise in the studio or outside.

Rental timing calculation

1. The start of booked time is considered the time stated in the studio schedule, not the time of the actual arrival of the client to the studio and not the actual start of the shooting. The booked time will not be extended in case of being late.
2. The booking time is considered to be finished 5 minutes before the end of the booked time. These 5 minutes are required for changing clients in the hall. The administrator warns 15 minutes before the end of the booked time.
3. If the studio is booked by the next client, then you must leave the studio no later than the rented time. In case of untimely leaving of the hall, you must pay 30 minutes from the reservation of the next client after you.
4. If the studio is available after the reserved time, the client's delay for more than 10 minutes after the end of the booked timing is additionally paid as the cost of renting the hall for half an hour, more than 20 minutes - 1 hour.
5. If the studio is available after the reserved time by the client, 15 minutes before the end of the rental the client, in agreement with the administrator, can extend the shooting time by paying extra on completion of the shoot itself.
6. In case of early completion of the shooting, the booked timing is still must be paid in full.

Prepayment

The studio for photo shoot should be booked with prepayment of 100 % of the total amount for bookings of 2 hours and more, if renting for 1 hour- 100 % prepayment.

 

Prepayment can be made in the following ways:

1. The client can bring cash directly to the studio.
2. Payment through the payment system, using the online link.
3. Transfer the money to the company’s bank account (the bank details will be provided by administrator). The client needs to send payment receipts for identification and secure the prepayment.

If the client does not make prepayment, then the booking remains invalid and other clients can take the studio for the same date and timing.

Rental cancellation and refund of prepayment

1. The client can cancel the booking at studio in the following ways: directly in our studio, by phone +971 585299009.
2. The client can cancel the studio rental no later than 72 hours before booked date (3 days). If booking is canceled less than 72 hours, the management retains the prepayment in full. The client can change the date of booking one time only, informing about the required changes at least 48 hours before the scheduled booking (2 days). If the client cancels rescheduled booking, prepayment is not refundable.
3. Cancellation of shooting lasting 6 hours or more is possible no later than 192 hours before the scheduled date (8 days). If a booking is canceled less than 192 hours before the booked date, the management retains the prepayment in full. The client can change the date of the booking one time only, informing about the required changes at least 168 hours (7 days).
4. If the shooting is canceled on the day of the booked time, the client must reimburse 100 % of the rental price. Otherwise, the client is blacklisted, means in the future the booking of this client will only be accepted with a 100 % prepayment.
5. Refunds are made by prior arrangement at our studio in cash.

Liability

1. By renting a studio, the client confirms that he/ she is liable for damage caused to equipment, backgrounds, furniture, movable structures in the studio and for the actions of other people presented on the shoot.
2. If material damage is caused to the studio, the client is obliged to reimburse the cost of damage on the spot. In case of refusal for any reason to compensate for the loss on the spot or pay the bill, the studio administrator must immediately contact the police.
3. The client is also responsible for the visitors who arrive with him.
4. Dirtiness and damage to the floor and walls is fine of 300 AED/ sq. m.
5. Breakage, damage, tearing off the hinges and dirtiness of curtains is a fine of 500 AED/ pc.
6. Any manipulations with backgrounds should make by the studio administrator. Separate actions with backgrounds are prohibited.
7. Any manipulations with modifiers and light should make the studio administrator. Separate actions with light equipment is fine of 300 AED + the cost of the damaged/ broken equipment.
8. It is forbidden to stick adhesive tape on the walls/ floor in the studio, drill holes and mount fasteners as well.
9. The management has the right not to allow into the studio persons in a state of alcoholic or drug intoxication or persons with inappropriate behavior.
10. For damage and breakage of studio equipment and accessories, the client bears full financial responsibility and compensates for losses on amount agreed with the studio management. At the end of the shooting, the equipment is checked by the administrator.